Industrial furniture manufacturer turns to IPS for seamless payroll

Walworth, Wisconsin-based Integra has nearly 40 years of experience in the design, engineering and manufacturing of seating and tables for lounge and reception areas. With so much at stake during a challenging past year, everything had to run smoothly for their business – including their payroll.

“During this pandemic, IPS’ reporting systems have been extremely helpful for us,” says Deena Putnam, CEO and owner. “The systems helped us report necessary payroll information for the Payroll Protection Program (PPP) loans and forgiveness request, as well as setting up the necessary procedures and unique requirements for tax credits involved in the federal CARES Act.”

Before 2015, Integra partnered with a much larger payroll processing firm, but it was not an ideal situation. The company has been with IPS ever since.

“Integra was using an existing timekeeping product that they liked and wanted to continue, so we worked directly with their time vendor to integrate the systems,” says Pete Feaman, vice president of IPS. “In this way, their time could be easily brought into our technology system, iSolved, and eliminate a lot of data entry for payroll.”

IPS helped Integra send the data they needed for payroll processing. “In addition to time & attendance, they have been helpful with all manner of system updates over the years,” adds Putnam.

Integra’s company philosophy is to “provide the best customer service in the industry through dedicated, responsive employees.” That principle complements their IPS partnership.

“IPS is family-owned like us and has a collaborative environment similar to ours,” Putnam says. “Their people are proactive with suggestions as to what our company might need.

“The pride and commitment to excellence from every member of the Integra family allows us to succeed and grow as an organization. IPS is a part of that. We definitely recommend their services to anyone.”