IPS Client Spotlight: Partnering for Excellence with Bank Five Nine

At Bank Five Nine, the mission is to “Make Lives Better.”

“It’s a guiding principle that permeates everything we do, from serving our communities to empowering our customers and supporting our dedicated employees,” says Morgan Dornfeldt, Senior Cash Management Advisor.

In 2016, Bank Five Nine forged a partnership with IPS, one that Dornfeldt says has more than proven its value.

“We vetted several payroll service providers without success and chose IPS because they prioritize understanding their clients and their businesses just as we do,” she adds. “Their approach aligns perfectly with our values, making them an ideal partner for us.

“In fact, we refer our clients to IPS for comprehensive payroll solutions, ensuring they have full access to their payroll and Human Capital Management (HCM) data.”

And collaborating with IPS has yielded exceptional results for clients of Bank Five Nine.

“We wholeheartedly recommend IPS to any business seeking payroll solutions. Their dedication to customer satisfaction and attention to detail is unmatched, and we’re proud to work alongside them to empower our clients and make their lives better.”

Dornfeldt adds that at Bank Five Nine, determining the needs and goals of customers happens through a process known as Distinctive Customer Service – that is, providing courteous and attentive service, listening before speaking, and making decisions in a quick and timely manner.

“That is exactly what we receive in our relationship with IPS, so together we are shaping a brighter future for businesses and communities alike.”