Integrated Payroll Services (IPS) is a leading provider of Human Capital Management (HCM) solutions and is seeing an HCM Specialist with hands-on payroll compliance experience to work at our corporate location in Delafield, WI. As a growing HCM company, we provide unique and exciting career paths working with a diverse client base across many industries and markets.
Essential Duties and Responsibilities
Provides clients with training and ongoing support of payroll, timekeeping, HR, and benefit needs.
Manages assigned clients to ensure accurate processing of all payroll, timekeeping, HR and benefit related data.
Delivers high-quality customer service while researching, resolving, and responding to client questions and issues.
Assists with special projects related to process improvements and enhancements.
Operates standard office equipment and uses required software applications.
Maintains a high rate of client retention through quality service.
Establishes and maintains a positive working relationship with clients, agencies and coworkers.
Performs other job duties as assigned by management.
Past payroll experience.
Excellent customer service skills.
HR, Benefits Administration, and/or Accounting experience is beneficial, but not required.
Fundamentals of Payroll Certification or CPP certification is a plus. Candidate will have the opportunity to complete these certifications after one year of employment.
Proficiency in Microsoft Office (Word, Excel, Outlook), data entry and office equipment (i.e. telephone, 10-key or calculator, PC, FAX machine).
Precise attention to detail and exceptional organizational and administrative skills required.
Ability to work well independently and take initiative.
Excellent interpersonal and customer services skills.
Ability to prioritize and manage multiple concurrent tasks.
A team orientation and commitment to maintaining a positive work environment.